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Kelly Ann was wonderful and provided me with excellent guidance, the warmest of sympathies and the right amount of humor. And she has excellent listen skills and patience. She guided me through what I had perceived as a most daunting set of tasks with skill, knowledge and grace. She made an impossible situation remarkably easy and fulfilling. My wife Lorrie had passed away after a 13 month courageous battle with lung cancer.A very traumatic situation to say the least. From the first meeting through all of the planning, preparation and through the funeral service not a step was missed and not a request denied. I thank you Kelly from the bottom of my heart. You are the best.
KELLY ANN AND RICK
We really appreciate your kindness and knowledge. I am so happy we choose Davenport. Thank you so very much.
When my Father passed away in January, you and your staff were very supportive and helpful towards my family. I want to express my sincere gratitude and appreciation on behalf of the Callahan family for everything you did. It was truly thoughtful to see my Father’s name with a reference to his livelihood through Brown Forman (and Bourbon Barrels) on the flat screen TV in the waiting area. Your facility was very well maintained and made all those who visited feel comfortable.
Dear Lisa and Jack Davenport, I wanted to take a moment and commend your funeral directors. Rick and Kelly took such wonderful care of our family today in Barrington. Our Fathers sister Lorayne Weirich was laid to rest today in the loving hands of your wonderful, caring, compassionate and professional staff. They were both so kind, offering water, coffee and heartfelt condolences to our entire family. We just wanted to say how grateful we are that we were cared for so lovingly by your funeral home directors. Warm Regards, Joe and Luke Davignon
i really can not say the right word but with god"s help my Dad on that time with your care so great, now im coming back again for my mom ...she died on my birthday Feb 21 , i known you have a great team here ...we are all again here, family's relatives, friends ....see you there its now feb 22 doing typing this...your awesome great team
It has been almost 2 years since the Crystal Lake facility handled my husbands services. No one could ask for a more professional group of people. They made the most horrible time of mine and my daughters life so much easier. We had a huge gathering and they accommodated each and every one of us in a professional, yet caring way. I love Jenny and have referred her and your locations to others that have lost their loved ones. Thank you Davenport family.
Jack and Lisa,
The family of Frances Bottom would like to thank each and everyone of you that helped with her funeral. Your organization is second to none!
Kim was so organized and efficient in the planning process. The day of at Barrington United Methodist Church Jennifer had everything set up and beautifully done.
You made a difficult time for us so seamless and dare I say enjoyable.
A huge THANK YOU!
It is heartwarming to know that you were so caring and helpful in guiding us and through the process served our mom with utmost dignity.
God bless all of you!
Dear Kelly Ann,
My warmest gratitude to you and your staff at Davenport. My sister, Debbie and my stepmother, Alaine, have told me how helpful and supportive you were to them at our most difficult time. I'm so glad I got to meet you. You helped us create a beautiful celebration of my father's life and memory. He would have been very pleased. You took care of every detail and did it all with grace and respect. Thank you all so very much!
Dear Peggy, Kelly, Kristen, Jennifer, & Renee,
Everything was perfect for mom's service!
My husband and I would like to thank all the staff at Davenports for the wonderful care and service they gave us during the stressful time of burial of our daughter. Peggy and Rick seemed to anticipate our every need and were there before we knew we needed them.
On behalf of my family, I would like to thank you for your services. I believe no one really understands all the necessary items, details and decisions there are to make, when a loved one passes.
We appreciated your guidance throughout this very difficult time.
We know getting the Knights of Columbus and the U.S. Navy took some persistence. It was greatly appreciated. Their attendance was a wonderful way to honor our dad.
You and the Davenport team were a tremendous help.
Thank you for your prayers and support.
On Saturday, we attended a service for
my nephew, at your Crystal Lake Funeral
Home. I want to let you know how
appreciated your comfort and care was
throughout the entire process.
Kelly and the team at Crystal Lake did a wonderful job with the arrangements for my Mom. Their caring, compassionate and sensitive way to handle our concerns, questions and needs was superior! Kelly was always one step ahead. I, on behalf of our family, again thank for all that you did with the arrangements for Mom.
We are always interested in hearing from the families that we serve. Please take a moment to let us know how well we served you in your time of need. We very much appreciate your feedback.